Customer service

Shipping & delivery

Here you will find everything about delivery, shipping costs and collection.

Quick overview

  • Shipping cost is calculated at checkout based on standard weight tiers (see the tables below).
  • Delivery time: PostNord 1–2 working days, DHL 4–5 working days.
  • Free shipping on purchases over 999 kr on the merchandise total before discount — does not apply to riding saddles.
  • Parcels are delivered to a pickup point or home (depending on the shipping method chosen).
  • Uncollected parcels are charged 300 kr.
  • Outside Sweden: free shipping over 1999 kr up to 9 kg (does not apply to riding saddles). Otherwise we add 50 SEK per item on top of the regular shipping rate.

PostNord Home Small

Applies to parcels up to 500 g total weight.

WeightPrice
Up to 250 g45 kr
Up to 500 g59 kr

DHL Service Point

WeightPrice
501 g – 1 kg69 kr
Up to 2 kg79 kr
Up to 9 kg99 kr
Up to 20 kg199 kr

Delivery times

Delivery time: PostNord 1–2 working days, DHL 4–5 working days.

Stock & delays

We reserve the right for items to sell out before stock levels are updated. In the event of delay or if an item is not in stock, you have the right to cancel the purchase at no cost.

Need help?

Contact us at info@equused.se if you have questions about delivery of your order.

For full legal information, read Our terms.